Privacy Policy

A Message from Ivan Chen, Multimedia Producer for Cineria Video Services

How I handle clients' original video footage and other media files

Depending on the specifications of the job undertaken by me, it might be necessary for me to pass a copy of the original video footage and raw photo files to other photographers / videographers / multimedia editors in order to fully complete the job for a client at a satisfactory level. If the client does not wish the media files to be viewed and edited by other parties other than myself, then you must specifically inform me and give me sufficient time to carefully screen and edit all media.

Clients who have fully paid the agreed amount for my services are entitled to view a selective section of the original media (please understand that it is not practical to view all the original media as it is very time consuming). No other parties are allowed to view the original media EXCEPT for the camera crew and other parties that have been approved by the Client. Upon editing, clients of course will be shown the final production output BEFORE it is publicised anywhere.

This privacy notice discloses the privacy practices for ( and Cineria Video Services.

Information Collection, Use, and Sharing

We are the sole owner of the information collected on this website and we only have access to information that you voluntarily give to us when you submit information through the website's online forms and via other communication tools and methods such as Facebook, emails, SMS, WhatsApp, phone calls, etc. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third parties unless it is necessary to fulfill your request or complete your job that you asked us to take on.

Unless you specifically ask us not to, we may contact you via phone calls, emails, online messages e.g. Facebook, WhatsApp or SMS to tell you about specials or new products and services. If you do not wish to be contacted, please email me at:

Your Access to and Control Over Information

You may contact us to:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Delete any data that we have about you. Please refer to the disclaimer note at the bottom regarding using digital communication tools.

Security of your Information

Information that you submit on this website is transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page. However, this is just a basic level of protection as we are just a small business with limited IT resources, thus it does not guarantee that your information will not be accessed, disclosed, altered or deleted by intruders who have IT hacking expertise. We would like to remind our visitors that even large corporations with vast IT resources are still vulnerable to hackers. We assume that you understand these risks when you choose to use any tools that transmit data online whether on this website or on millions of other websites that also use similar tools.

Therefore, to protect yourself, we recommend that you do not pass to us any overly personal information such as your passwords or PIN numbers of any kind, credit card numbers, etc. We do not foresee needing to know any of these type of personal information in order to conduct and complete any business transactions between us.

Some non-identifiable data about you is also collected by Google Analytics on this website

Like millions of other websites out there, Google Analytics is implemented on this website ( Google Analytics is a piece of software that grabs some data about the visitors of this website (you).

What does Google Analytics record?

  • How long you stay on this website.
  • What kind of computer are you using.
  • How often do visitors contact us after viewing this website.
  • And other non-identifiable data...

What do we do with your data?

The tracking information allows us to better understand the kind of people who come to our website and what content they are reading. This allow us to make better improvement decisions for our business.

Want to opt out of tracking?

You can opt out of Google advertising tracking cookie or use a browser plugin to opt out of all Google Analytics tracking software.

Disclaimer on using Digital Communication Tools

Please be aware that whenever you use any digital communication tools to contact us or pretty much anyone else, there are most likely backups of your data stored in the databases of the companies that provide the communication services including data that are stored in WordPress's databases (the Service Provider that powers this website) and we obviously do not have access to the databases that belong to these large corporations that provide these digital communication services. If you ask us to and in our capacity as just a small business, we can only take steps to delete your data on our local computers and promise that you will not be directly contacted by us again UNLESS it is some kind of digital message that is automatically sent out from our computers which may take some time to be completely removed from our local database.